In the medical billing process one of the key areas that directly impacts the cash flow is accounts receivable management. The providers lose a lot of money due to lack of follow-up on outstanding claims with the insurance companies. The MedLegends has a dedicated AR follow-up team that aggressively follows-up with insurance companies on all accounts and constantly keep in touch with insurance companies via websites, fax and phone to ensure that claims are paid quickly. The AR management team continuously monitors the aging buckets of the ARs and guarantee that all the claims are followed upon between 25-45 days from the date of entry depending on the payer.
Our AR follow-up team will contact the insurances to obtain the status of the claims, status of appeals and denial reasons in case claims have been denied. Our expertise team will research the claims denied by the carriers, rejections received from the clearing house and low payments by the carriers. The necessary action will be taken and all the effort is made to have the claims re-processed and paid. Our primary focus is to fix the claims rather than to obtain the status.
